Now that the dust has settled I wanted to take the time to sincerely thank you for all the help. You were a pleasure to work with and were an immense help in guiding me through the home-buying process. God willing this will be the first of many and I look forward to calling you when the time comes. Thank you for all your hard work and you better believe I’m recommending you to all my friends and family!

Tom and his team recently helped my brother and me sell our parent’s family home of over 60 years. As difficult as it was to turn lose the family house, Tom provided us with the best professional and respectful guidance and advice one could receive. The house was only on the market for a few days before we received a very acceptable (as-is condition) offer. As an expert in the local area, he determined a sale price that was spot on. Their attention to detail and follow-through made us very comfortable during the entire process, including settlement. We would definitely rate Tom and his team (especially Claire) five-star service.

We had a great experience working with Tom Francis and his team.

They were very patient while we figured out exactly what type of house we wanted to buy. Tom and Claire showed us many houses, and they helped us find our dream home. They then helped us negotiate a good offer on our house and walked us through a smooth closing process. We will definitely use Tom Francis again for any future moves!

As a commercial real estate professional, I can honestly say that Tom Francis is the best residential real estate professional that I have ever encountered. Tom was a stellar professional throughout our home-buying process. His entire team went above and beyond our expectations on every level. Tom was extremely responsive and would react to our calls at any time. We were searching for a professional for over 6 months without success before Tom was recommended. On several occasions, Tom would address our concerns or questions with other professionals within a matter of minutes, which speaks to his reputation and network within the industry. Tom was very knowledgeable about the neighborhoods and areas that we were interested in. Tom was willing to offer his expert opinion but made it very clear that we as the homebuyers should make the decision that made us comfortable. Tom never had the pushy salesman mentality that we had previously experienced. Our initial budget was constrained but Tom never made us feel like we were any less important. In fact, Tom made us feel like we were his most important clients. This hands-on and attentive approach made us feel like we could really trust that Tom had our best interest at the forefront. Tom also negotiated for our transaction exactly as requested. He offered his historical expertise, knowledge, and suggestions to fight for our key negotiation points and we were able to secure exactly what we wanted at the price we were willing to pay. I would have no reservations about recommending Tom to anyone who was looking to purchase a home in Arlington.

Out of all of the wonderful people in our office, Tom is the most wonderful. He is good to everyone, offering his help and friendship in a way that is completely kind and generous. He is also on board for every outreach project that we do. He is the most fun person in the office, as well. Just sitting and talking to Tom makes me happy. He is always ready to do something funny and outrageous to bring everyone to laughter or tears, without any ego in it at all. Yet he is a very serious person and professional in every sense concerning his business. He is a rock. He loves what he does and he loves life.